Academic libraries in the SCECSAL region need to adopt Artificial Intelligence (AI)

By Rahab Koech

Rahab Koech, Senior Library Assistant
 Maasai Mara University, Kenya

Academic libraries are tasked with supporting their institutions in teaching, learning, and research.
Technological advancements have rapidly transformed the way services are delivered, enabling libraries to better serve their users. As we stroll through the aisles of an academic library, contemplating which book to explore, it becomes evident that different generations have distinct preferences. While older patrons may still find comfort in perusing physical shelves, younger generations, such as Gen Z, are increasingly reliant on digital platforms for information, utilizing social media, messaging apps, and educational videos to satisfy their curiosity.

In this digital age, the role of artificial intelligence (AI) in academic libraries cannot be overlooked. As Professor Clara M. Chu highlighted in her keynote address at the XXVIth SCESCAL Conference, focusing on three steps: Show up, Un(learn), and Act, libraries in the SCECSAL region must adapt and embrace new technologies to remain relevant. AI offers the potential to revolutionize library services, enhancing search capabilities and providing personalized recommendations based on user preferences and behaviors. By leveraging AI tools, academic libraries can streamline processes, improve accessibility to resources, and empower users to navigate the vast sea of information more efficiently.

It's time for academic libraries in the SCECSAL region to rise to the occasion, to unlearn outdated practices, and to embrace the transformative power of AI. Let us heed Professor Chu's call to action and usher in a new era of innovation and excellence in library services.